TERMS OF SERVICE
By sending your first payment to us, you agree to these terms of service. Not reading this TOS does not exempt you from them.
DISCLAIMER
We are a team of two disabled individuals with autoimmune disease, nerve damage, vision problems and other conditions that inhibit our day-to-day abilities. Please be aware that we work at a different pace and modify our techniques to accommodate our disabilities. This also means we will have our assistance animals with us at all times. Please take note of this for allergy reasons.
Payment
A 20% NON REFUNDABLE down payment is required upon acceptance. Work will not begin until the suit is paid off.
I accept Paypal and Square. The prices we have listed are in USD.
Please keep in mind quotes can widely vary due to complexity of the character. The quote you are given is what you will pay if you are selected. Quotes after that point are no longer valid and you will have to get re-quoted the next time you apply.
Payment Plans
Payments must be made at least once a month after the down payment has been paid.
Late payments result in later completion. If you fail to make payments, your spot in our queue will be moved down.
Failure to make a payment within 15 days of the monthly due date will result in a $25 fee. These will accumulate each 15 days thereafter until a payment is made. After 3 months of missed payments, the fee increases to $50 every 15 days. If a payment is going to be late, please contact me ahead of time so I can understand the nature of the delay.
If payments cease and contact cannot be established after 6 months, your commission will be terminated; all progress and materials will be considered forfeit.
Monthly plans should not exceed 8 months.
Reference Sheets
Please send a clear, up-to-date reference sheet. We prefer 2 or 3 view references. A clear, up-to-date digital reference sheet is REQUIRED in order to commission a fursuit. I am not responsible for including anything that is not present on the agreed concept art. If you are having us design your suit, we will work with you on creating a design.
Reference sheets are followed very closely. Please let us know if there are any elements or details on your reference which you do not want to include/want us to change, otherwise we will follow your reference and no changes can be made for details not discussed in writing previously once work has begun.
DTD (Duct Tape Dummy)
-We do not work off of measurements only, we require you to send a DTD. Please make sure you spend time making your DTD correctly as this is a crucial part of the suit making process and affects how the suit will fit you.
Your DTD is REQUIRED to include your feet. Your DTD is REQUIRED to be made out of Duck brand colored duct tape.
Any color or combination of colors will work. We WILL NOT accept any silver tape DTDs. We are not responsible for poorly fitting suits due to poor DTD construction. We are not responsible for a DTD coming apart due to poor construction. If your DTD falls apart when We are stuffing it, you will be required to make a new one. Remember, a good DTD is the key to a good bodysuit.
When you send your DTD please include somewhere within the package who it belongs to.
Please keep in mind our suits are more on the form fitting side. Do not make your DTD too tight.
Commission Process
I do send work in progress photos! I love to share what I am doing with my clients. You will be involved for the entirety of the process. Once work begins on your suit, we will let you know and update you often as we go along. We will work with you directly to select the best possible options for fur colors and materials. Please keep in mind not every color exists in fur, so we will do our best to match your characters colors. We are happy to send you swatches of the material and color options for your suit before work begins.
Turn around time on a suit, once started, is around 2-3 months. The time it takes to get to you in the queue will vary.
Changes and Cancellations
Please make sure you are financially secure before commissioning us. Your deposit is NON-REFUNDABLE. If one of the parties chooses to end the Contract prior to Project completion, the Client is responsible for paying for all work and costs incurred up until that date.
-A 20% nonrefundable down payment is required. If you drop out or abandon your commission, you have no rights to this 20% or materials purchased.
We have up to 6 months of the date of your requested refund to refund you in full.
We reserve the right to deny changes to the character design once the suit making process has begun. If we accept the changes, there may be a fee.
We reserve the right to terminate your commission at any time.
We have the right to deny a commission for any reason. We have the right to not disclose our reason.
Deadlines/Completion
We do not work with or promise any hard deadlines or completion dates under any circumstances whatsoever. Please be understanding of this. You are free to request a soft deadline, but please keep in mind you will have to have been fully paid off and have sent in a DTD at LEAST 3 months prior to your requested deadline and have notified us at least 3 months in advance. Please keep in mind this is only a two person operation, we do not promise deadlines since many things can come up. Sickness, medical emergency, or machines breaking.
We work in order of who has completed their full payment first and who has sent us a DTD. Failure to make a full payment will push your commission back. Failure to send a DTD in a reasonable amount of time will push your commission back.
Warranty
Services or work completed are guaranteed to be free from large defects in materials or workmanship that effect user wear and comfort up to 6 months. The Customer can request repairs for free up until the 6 month mark from date received is complete. The buyer must pay shipping costs. You may send your suit in once a year for deep cleaning, minor repairs and touch ups.
We are not responsible for damage caused by the buyer.
Please keep in mind you are receiving a handmade one of a kind item. There may be imperfections.
If you find any issues upon receiving your suit we are happy to fix them.
It is recommended that each customer learns basic hand sewing to do simple repairs that happen over time, like any other article of clothing, fursuits eventually experience natural aging, wear, and tear.
Shipping
Shipping is NOT included in the cost of your commission. Shipping is calculated once the commission is completed. All packages come with Insurance. We are not responsible for customs/import fees when shipping internationally. We will only use USPS or UPS. We are not responsible for damages that may occur or any losses during shipping.
Age
You must be 18 years or older to commission us. We have the right to ask for photo ID.
If you lie about your age, or we suspect you are lying about it, refuse to provide an ID when asked, or use a false ID, your commission will be terminated, you will not be refunded, and materials will be forfeited.
Anything agreed upon by both parties in writing, including email, is a binding contract. By submitting a commission form or sending your first payment, you agree to all of the terms of service.
By Agreeing, I [the commissioner] have read and understand this Terms of Service. By agreeing to this contract I am stating I understand and consent to a No-Deadline Timetable. I am also confirming that I am over the age of 18, and am fully capable of making payments. I agree to the payment plan set in place at the time my quote was given.
We are not responsible for injuries sustained while using our products.
All handmade components and patterns of our suits are property of ItsProbablyMars. You may not replicate any part or piece of our work.
Terms and Conditions are subject to change. We reserve the right to change, modify, edit or delete portions of this Terms of Service at any time.
DISCLAIMER
We are a team of two disabled individuals with autoimmune disease, nerve damage, vision problems and other conditions that inhibit our day-to-day abilities. Please be aware that we work at a different pace and modify our techniques to accommodate our disabilities. This also means we will have our assistance animals with us at all times. Please take note of this for allergy reasons.
Payment
A 20% NON REFUNDABLE down payment is required upon acceptance. Work will not begin until the suit is paid off.
I accept Paypal and Square. The prices we have listed are in USD.
Please keep in mind quotes can widely vary due to complexity of the character. The quote you are given is what you will pay if you are selected. Quotes after that point are no longer valid and you will have to get re-quoted the next time you apply.
Payment Plans
Payments must be made at least once a month after the down payment has been paid.
Late payments result in later completion. If you fail to make payments, your spot in our queue will be moved down.
Failure to make a payment within 15 days of the monthly due date will result in a $25 fee. These will accumulate each 15 days thereafter until a payment is made. After 3 months of missed payments, the fee increases to $50 every 15 days. If a payment is going to be late, please contact me ahead of time so I can understand the nature of the delay.
If payments cease and contact cannot be established after 6 months, your commission will be terminated; all progress and materials will be considered forfeit.
Monthly plans should not exceed 8 months.
Reference Sheets
Please send a clear, up-to-date reference sheet. We prefer 2 or 3 view references. A clear, up-to-date digital reference sheet is REQUIRED in order to commission a fursuit. I am not responsible for including anything that is not present on the agreed concept art. If you are having us design your suit, we will work with you on creating a design.
Reference sheets are followed very closely. Please let us know if there are any elements or details on your reference which you do not want to include/want us to change, otherwise we will follow your reference and no changes can be made for details not discussed in writing previously once work has begun.
DTD (Duct Tape Dummy)
-We do not work off of measurements only, we require you to send a DTD. Please make sure you spend time making your DTD correctly as this is a crucial part of the suit making process and affects how the suit will fit you.
Your DTD is REQUIRED to include your feet. Your DTD is REQUIRED to be made out of Duck brand colored duct tape.
Any color or combination of colors will work. We WILL NOT accept any silver tape DTDs. We are not responsible for poorly fitting suits due to poor DTD construction. We are not responsible for a DTD coming apart due to poor construction. If your DTD falls apart when We are stuffing it, you will be required to make a new one. Remember, a good DTD is the key to a good bodysuit.
When you send your DTD please include somewhere within the package who it belongs to.
Please keep in mind our suits are more on the form fitting side. Do not make your DTD too tight.
Commission Process
I do send work in progress photos! I love to share what I am doing with my clients. You will be involved for the entirety of the process. Once work begins on your suit, we will let you know and update you often as we go along. We will work with you directly to select the best possible options for fur colors and materials. Please keep in mind not every color exists in fur, so we will do our best to match your characters colors. We are happy to send you swatches of the material and color options for your suit before work begins.
Turn around time on a suit, once started, is around 2-3 months. The time it takes to get to you in the queue will vary.
Changes and Cancellations
Please make sure you are financially secure before commissioning us. Your deposit is NON-REFUNDABLE. If one of the parties chooses to end the Contract prior to Project completion, the Client is responsible for paying for all work and costs incurred up until that date.
-A 20% nonrefundable down payment is required. If you drop out or abandon your commission, you have no rights to this 20% or materials purchased.
We have up to 6 months of the date of your requested refund to refund you in full.
We reserve the right to deny changes to the character design once the suit making process has begun. If we accept the changes, there may be a fee.
We reserve the right to terminate your commission at any time.
We have the right to deny a commission for any reason. We have the right to not disclose our reason.
Deadlines/Completion
We do not work with or promise any hard deadlines or completion dates under any circumstances whatsoever. Please be understanding of this. You are free to request a soft deadline, but please keep in mind you will have to have been fully paid off and have sent in a DTD at LEAST 3 months prior to your requested deadline and have notified us at least 3 months in advance. Please keep in mind this is only a two person operation, we do not promise deadlines since many things can come up. Sickness, medical emergency, or machines breaking.
We work in order of who has completed their full payment first and who has sent us a DTD. Failure to make a full payment will push your commission back. Failure to send a DTD in a reasonable amount of time will push your commission back.
Warranty
Services or work completed are guaranteed to be free from large defects in materials or workmanship that effect user wear and comfort up to 6 months. The Customer can request repairs for free up until the 6 month mark from date received is complete. The buyer must pay shipping costs. You may send your suit in once a year for deep cleaning, minor repairs and touch ups.
We are not responsible for damage caused by the buyer.
Please keep in mind you are receiving a handmade one of a kind item. There may be imperfections.
If you find any issues upon receiving your suit we are happy to fix them.
It is recommended that each customer learns basic hand sewing to do simple repairs that happen over time, like any other article of clothing, fursuits eventually experience natural aging, wear, and tear.
Shipping
Shipping is NOT included in the cost of your commission. Shipping is calculated once the commission is completed. All packages come with Insurance. We are not responsible for customs/import fees when shipping internationally. We will only use USPS or UPS. We are not responsible for damages that may occur or any losses during shipping.
Age
You must be 18 years or older to commission us. We have the right to ask for photo ID.
If you lie about your age, or we suspect you are lying about it, refuse to provide an ID when asked, or use a false ID, your commission will be terminated, you will not be refunded, and materials will be forfeited.
Anything agreed upon by both parties in writing, including email, is a binding contract. By submitting a commission form or sending your first payment, you agree to all of the terms of service.
By Agreeing, I [the commissioner] have read and understand this Terms of Service. By agreeing to this contract I am stating I understand and consent to a No-Deadline Timetable. I am also confirming that I am over the age of 18, and am fully capable of making payments. I agree to the payment plan set in place at the time my quote was given.
We are not responsible for injuries sustained while using our products.
All handmade components and patterns of our suits are property of ItsProbablyMars. You may not replicate any part or piece of our work.
Terms and Conditions are subject to change. We reserve the right to change, modify, edit or delete portions of this Terms of Service at any time.